REGISTRATION POLICIES

 

 

WITHDRAWAL POLICIES

The Dean’s Office must be notified if you wish to discontinue any activity at Hochstein.

Following is a chart of fees assessed based on timing of withdrawal:

 

Individual Lessons

Charges Assessed

 At least 2 working days prior to the first lesson or the first lesson of any quarter

 No charge

 After 2 working days prior to the first lesson of any quarter

 Billed for one lesson

 After 2 working days prior to the second lesson of any quarter

 Billed for two lessons

 After 2 working days prior to the third lesson of any quarter

 Billed for three lessons

 After the date of the third lesson of any quarter

 Billed for entire quarter tuition

 

 

Classes, Ensembles, and Workshops

Charges Assessed

 At least 2 working days prior to the first class or first class of any     quarter

 No charge

 After 2 working days prior to the first class of any quarter

 Billed for three classes

 After the date of the third class of any quarter

 Billed for entire quarter tuition

 

RULES & REGULATIONS

Absence Policy

All lessons and classes scheduled for a student must be paid for, whether or not the student attends, as the teacher’s time has been allotted to the student. Advance notice of absences must be submitted to either the Rochester or Canandaigua office. Hochstein will credit, refund, or reschedule only if:

  • The School is closed for snow or other official emergency
  • The teacher is absent

For individual lessons, students are eligible for a Special Lesson Cancellation if the student has a religious holiday, public or private school music function, or a college entrance exam. Requests for excused absences must be made to the Dean’s Office at least two working days prior to the absence. No more than two excused absences per student, per year will be granted.

 

Suspension of Enrollment

Hochstein reserves the right to cancel a student’s enrollment under the following conditions:

  • Erratic attendance or habitual absences for more than 3 consecutive weeks without permission of instructor or Dean’s Office
  • Continuous discipline problems
  • Continual lack of practice, consistently poor attitude, resulting lack of progress
  • Non-payment of any scheduled fees unless special arrangements have been made with the Business or Dean’s Office.

 

Non-payment and Late Fees

Students who are dropped for non-payment will be assessed an additional $15 fee. Tuition payments made after the 7 day grace period following the first day of each quarter or semi-quarter will be charged an additional $15 fee.

 

RESCHEDULED LESSONS & CLASSES POLICIES

Lessons and classes from which a teacher is absent may be rescheduled. If a teacher does not schedule a makeup lesson, the students will receive an account credit. For the benefit of students, and to allow for schedule adjustments on the part of our professional faculty, make-up lessons can be scheduled throughout the year. If the student and/or parent agrees to a rescheduled lesson, the student will be charged for that activity. Charges will be assessed for the rescheduled lesson or class even if the student cancels or does not attend without notification. Individual-lesson teachers are not obligated to make up lessons missed by students. Rescheduling for student absences is only at the discretion of the individual teacher. Students who are enrolled in a dance class are given the option to make up classes that have been missed—please check with your dance instructor for specifics on making up a missed class.

 

PHOTOGRAPHY CONSENT

Periodically, professional photographers visit lessons and classes to update our photo library for use on our website or in our publications and videos. If you or your child object to being included in photo shoots, please advise us prior to the beginning of lessons or classes. Otherwise, Hochstein reserves the right to select and post photos representative of our programs.